Information technology (IT) for a business has the ability to help drive growth.
Especially if you’re looking to expand and develop.
It also has the power to stabilise your current business by helping to streamline processes, increasing productivity and improving communication flow (just to name a few for you).
IT has the power to give and also take away if not managed properly (this is where Greendata steps in for you).
Greendata has been taking care of the IT support for small businesses on the Gold Coast, Brisbane and throughout Australia for over 10 years now.
And the same problems for our new clients keep on popping up.
So, here is our list of the Top 5 technology problems facing a small business today.
And if some of these are the problems you’re facing, we’re only a phone call away!
1. Lack of IT Planning
Probably the biggest technology problem faced by small business is lack of IT planning.
“She’ll be right mate” or “It’ll sort itself out in the end” doesn’t work when you want to plan for the future.
Many small business owners plan their business growth but don’t include IT as part of their roadmap.
How would your business be different now if you had included Greendata in your growth plans?
And then taken care of your technology from the start?
It more than likely would be more efficient, and you and your staff would have more time in your day!
Another tech problem for small business is the integration of technology.
Existing devices and technology don’t get along with each other and new releases in software, updates and additions can play havoc with any IT setup.
This can mean having to go to multiple places to find files or having to use multiple devices to get a desired outcome.
It’s the modern-day technology equivalent of “Steve could you move the Camira? I need to get the Torana out so I can get to the Commodore”.
Having all your data under one roof, all of your devices linked, and your current and future technology managed by Greendata can help minimise problems for you now and in the future.
3. Security Risks / Backup and Disaster Recovery
Cyber security risks are a real problem for small business.
We know this first-hand after dealing with many clean ups for some of our current clients.
One wrong click on an email link on a phone or computer from anyone in your business can be enough to take you down for weeks.
If you’ve ever had a power spike, deleted a file, had your system crash or had a security incident you’ll already know that having a backup and disaster recovery plan is very important.
Having the correct procedures in place for when the unthinkable happens are critical for a small business.
Can you afford the downtime if this happens?
If you can’t, give us a call today 07 5526 0278 or if you’re on your mobile phone just click on the button.
4. Waiting until it breaks before fixing
Your vehicles need constant maintenance.
Filling the petrol tank, topping up the oil, filling of the windscreen wiper fluid container so you can get the moths off the windscreen when needed.
Your IT system also needs maintenance checks regularly too, or it will break.
Yet another big problem for a small business.
With the correct management of your IT system, potential problems can be managed and rectified without interruption to your normal daily activities.
Waiting for any part of your technology to break before repairing is a recipe for disaster.
Proactive IT support beats the “break and fix” method every day of the week for you.
And, we must add, your accountant will be incredibly happy with you as well at the end of the year.
Make sure you’re ahead of the game of potential issues and have your IT services managed by a local professional.
Greendata of course comes to mind for this role.
5. User Frustration
User frustration is the silent killer in the Top 5 technology problems for small business.
If your employee’s use and rely on technology all day every day, is your IT system up for it?
Slow and outdated systems and devices can give them (and you) problems every minute of the day.
Slow load times, not being able to find information they need when they need it, dated software and more can make a small business very unproductive.
Also think about how your business looks to your current customers and potential customers.
If you turn up and get put your flip top phone because you have to ring the office because your pager buzzed.
Even small improvements and pre-planning can make everything run smoothly and make everyone happy and productive in the end.
Do you know all of your employee’s IT frustrations?
Why not give Greendata a call to help with your IT support?
These top 5 technology problems for small business are ones we deal with daily.
Many small businesses just grin and bear it thinking that most of these problems are unsolvable.
Well they are solvable over time and you can make your technology work for you.
Many small business owners think that they don’t need help, but this couldn’t be more further from the truth.
Small business is hard.
But what’s harder is having your staff on individual Gmail accounts, keeping all of your business files in 23 different drives or not being able to send a new customer that quote because it’s on your home computer and more.
This is where Greendata can help you and all it takes is a phone call to prevent the above from happening to you in the future.
Call us on 07 5526 0278 or if you’re on your mobile phone, just click on the below Call Now button.