Here at Greendata we have a few different levels of IT Support available for your business.
Well there are more than a few to be honest and this is because we are pretty adaptive to our client’s needs once we start working with them.
But to keep it simple for you if you are new to the Greendata way of doing things, we have a few different levels of IT Support that we offer.
Both are equably reliable, but one type of IT Support has many more benefits for a business than the other.
We will start off with explaining to you what IT Support is and then run through your options.
But if you just need IT Support now and don’t want to read anymore, just click on the button below if you’re reading on your phone to call now or you can book an appointment by clicking the second button.
What is IT Support?
No matter what your business is you’ll no doubt have technology somewhere or use technology in some way throughout your day.
You may just use the internet or access it on various devices (computers, phones and/or pads) or you and your staff may spend hours upon hours a day hunched over your computers and phones performing your daily tasks trying to keep ahead.
But what do you do when things go wrong or you spend more of your time updating and repairing rather than working on your business?
Who do you turn to when you need to ask a question, want to improve a process or hope to make it all simpler in the future?
The answer to this is us.
Well using Greendata as your trusted IT Support solution partner.
Technical IT support is something that every business owner will need at some stage and it can be something as easy as helping a staff member to log into their email account, right through to handling an outage due to a major incident.
This is IT Support in a nutshell.
IT Support comes from a professional that provides help to a business in relation to the technology throughout their business.
The technology in your business can be computers (work and at home), mobile phones, pads, office phone systems, televisions, software, anything related to these and more.
Many businesses don’t keep their technology up to date and plan for the future and this leads us into one type of IT Support that is available.
It breaks, you call, and we fix it IT Support
This is one type of IT Support that Greendata can offer you and as you can see, it’s pretty self-explanatory.
If something breaks, if you need IT Support urgently or if your current IT Support provider isn’t cutting it anymore, you use this type of IT Support.
So, if you need IT Support now, just click on the button below if you’re reading this on your phone to call us or you can book an appointment by clicking the second button.
Planning your Business IT Support
This is a better option for all (including us) and it is a lot less stressful for all parties involved too.
Greendata has Managed IT Services packages available for any size business that has IT Support solutions built into the packages.
This makes it easy for you and also easy for us to help you if anything goes wrong over time.
While many IT businesses are moving away from IT Support, we have embraced it by offering 24/7 Customer Support for our clients on our Managed IT Services packages.
This means peace of mind for you and it also means you can get on with the important things.
The process begins with an initial consult and evolves from there with a tailored package that is totally suited to your business and where your business is heading (future proofing).
If this sounds like a better long-term solution for you (believe us, it is!), then all you have to do is click on the button below if you’re on your phone to call us to book or you can book an appointment yourself by clicking the second button and lock it in.
IT Support solutions for you and your business
IT Support doesn’t have to be a hard process.
And once the systems are set in place it’s as easy as calling or sending an email to get yourself sorted.
So, if you need IT Support for your business, give us a call today.
Or set up an appointment for us to call or meet with you.
Or just fill in this form and we will be in touch ASAP.