Here at Greendata we have a few different options of IT Support that are available for your business that are integrated into our Managed IT Services, Cyber Security and Training & Education areas.
The main options are the “It breaks, you call, and we fix it IT Support” and the “Planning your Business IT Support”
Both are equably reliable.
But it’s the planning option of IT Support that has many more benefits for a business than the other break/fix option as we will explain for you below.
So, we will start by explaining to you what IT Support is and then run through the options after that.
If you do need IT Support now and don’t want to read anymore, it’s easy to get hold of us.
Just click on the button below to call now or book an appointment by clicking the second button.
What is IT Support?
No matter what your business is you’ll no doubt be using technology in some way throughout your day.
You might just use the internet or you and your staff may spend hours upon hours a day hunched over your computers and phones performing your daily tasks trying to keep ahead.
But what do you do when things go wrong or you spend more of your time updating and repairing rather than working on your business?
Who do you turn to when you need to ask a question, want to improve a process or hope to make it all simpler in the future?
The answer to this is us.
Well, using Greendata as your trusted IT Support solution partner.
Technical IT support is something that every business owner will need at some stage.
Support can be something as easy as helping a staff member to log into their Microsoft account, right through to handling an outage due to a major incident.
It might be locking in training and continued education for staff about new software or cybersecurity risks.
Or, it might be a consultant role to help you roll out a new project that needs a managed IT component handled effectively.
This below is IT Support in a nutshell.
IT Support comes from a professional that provides help to a business in relation to the technology throughout their business.
The technology in your business can be computers (work and at home), mobile phones, pads, phone systems, televisions, software, anything related to these and more.
Many businesses don’t keep their technology up to date and plan for the future.
This leads us nicely into one type of IT Support that is available for you.
It breaks, you call, and we fix it IT Support
This is one type of IT Support that Greendata can offer you and as you can see, it’s pretty self-explanatory.
If something breaks, if you need IT Support urgently or if your current IT Support provider isn’t cutting it anymore, you can call us and use this type of IT Support.
So, do you need IT Support now?
If you do and you’re on your phone, click the first button to call us or you can lock in an appointment by clicking the second button.
Planning your Business IT Support
This is a better option for all businesses (this includes us too!) and it is a lot less stressful for all involved.
While many IT businesses are moving away from IT Support, we have embraced it by offering 24/7 Customer Support for our clients on our Managed IT Services packages.
Greendata has Managed IT Services packages available for any size business that has IT Support solutions built into the packages.
IT Support can also include upgrades to your Cyber Security and including ongoing Training and Education as well.
Committing to Managed IT Services makes it easier for us help you if anything goes wrong.
This means peace of mind for you and it also means you can get on with the important things, like running your business.
The process begins with an initial consult and evolves from there with formulating a tailored package that is suited to your business and where your business is heading (future proofing).
If this sounds like a better long-term solution for you (believe us, it is!), then all you have to do is book an appointment.
You can do this easily by clicking on the button below to call us (if you’re on your mobile phone) or you can book an appointment yourself by clicking the second button and lock a time in.
IT Support solutions for you and your business
IT Support doesn’t have to be a hard process for you.
IT Support integrated into your Managed IT Services, your Cyber Security or as part of ongoing Training & Education program makes sense in the long run doesn’t it?
And once all the systems are set in place it’s as easy as calling or sending an email to get any problems sorted quickly that can save you time and money.
So, if you need IT Support for your business, give us a call today!
Or set up an appointment for us to call or meet with you.
Or just fill in this form and we will be in touch ASAP.